Before submitting anything to the contact form below, please:
- Understand that we are NOT the official Poptropica Creators and cannot change the game. To contact the Creators, use the Contact link on the Poptropica homepage.
- If you are experiencing a glitch with the game, please contact Poptropica support instead. They will be able to help you better than we can.
- Check Poptropica’s FAQ, the PHB’s FAQ, and use the search bar in the top-right corner to see if your questions can be answered there.
- Note that you need to fill out a valid email address in order for us to be able to send you a reply. If you prefer to message us through your email, you can reach us at email@example.com!
- If you are interested in writing for the PHB, great! But first, check out our Write for the PHB guide for more info about the process.
Once you’ve read and understood the above points, feel free to write to us here:
You can also contact the PHB by:
- Commenting on the blog (as long as it follows our comment policy)
- Tweeting us @Poptropica_Help
- Posting a comment on any of our YouTube videos @ Poptropica Help Videos
- Messaging a staff member on the PHC (our chat hangout) – if the person you’re trying to reach is offline, they’ll see your message the next time they log in
However you choose to contact us, we promise not to misuse any information you send us. We love to hear from fellow Poptropicans!