Welcome to the PHC, the PHB hangout known as the Poptropica Help Chat!
Our chat server is hosted on Discord, which offers tons of cool features to make chatting fun, and won’t take you long to get acquainted. Join the server and you’ll land on the #survival-island channel, which will explain the basics. Note: You must be 13 or older to use Discord per their terms.
Account not required — just jump right in!
From emojis to memes to voice chat and more, the party never stops! You’ll meet lots of Poptropicans in the community (including, sometimes, PHB staff). You can start Multiverse parties, make art requests, learn about Poptropica glitches, and lots more.
Get started on Discord!
How to be, on the PHC
In order to foster an environment where people can feel safe, please follow our community rules (failure to do so will result in being kicked or banned).
- Be kind and considerate of others.
- Keep things kid-friendly. Don’t post NSFW material or anything suggestive of such, and avoid profanity and scaring people.
- Don’t spam in any channel other than #spam-swamp.
- Don’t trick people by lying, scamming, impersonation, etc.
- Don’t ask to be promoted to a staff rank (such as Guardian)—we’ll pick our own staff, thank you very much.
Download Discord! Use the Discord app to take it with you across devices — iOS, Android, Mac, Windows. Click here for downloads.
Alternatively, you can comment below to chat with Poptropicans, but please keep it Poptropica-related!

hey,i just completed 20 islands and then out of no where it say that my username does not exist,but ive had it for ages,I NEED HELP!!!
Slanted Fish: Make sure you typed your user in correctly. Also, check whether it still exists on the Avatar Studio.
I love Poptropica, you shoud try msp (moviestarplanet) if you like Poptropica.
I have a profile named lamont11223 and I tried getting on to the island Mission Atlantis, but then when I went to sleep, and got back on the computer to get on poptropica It would let me on my profile, but it won’t load so can you please fix that for me, or you can tell me how to do it, so please, please help me.
I need help on the mission atlantis thing, when ever i want to get the bucket back it wont let me retrieve it…help..
I have a problem. I’m playing on Mocktropica island, and I’m at the part where you see the loading logo because of budget cuts. According to the walkthrough, I need to use the safety helmet that I collected, but I forgot to collect the helmet. Is there any way to go back without restarting the island?
Chat doesn’t work, I keep getting disconnected 😦
The chat is working fine for everyone? Idk what’s going on….?
I want to know how you guys can STILL customize EVERYTHING even though you can’t customize half the parts off of other poptropicans. P.S. I already friended all of your dummies.) take me in to consideration if you ever need a new author
Sincerely, popiky2
Did I break a rule? Oops. Sorry for yelling at you people. I’m never gonna put any yelling marks at you people again. Don’t yell at me, though.
I love Poptropica because it’s the best game in the United States of America, but I live in New Zealand.
I read all of your comments and some of your comments either didn’t have a capital letter at the start of your letters and some of your letters didn’t even make sense.
Everybody, I need some help. When I was on Virus Hunter Island, I was with this woman and she told me to stand on the platform. Then everything started to turn odd, and every time I stand on the platform, this glitch happens. I thought you had to stand, but instead I went flying everywhere and then the screen was dead. Whoever has the same problem like this, please reply and I’ll reply back.
Everybody, how many islands have you completed?
I need some help, on mystery train island I can’t leave on the final quest (where you chase the woman) on that part, I also can’t get across the snake-sword jugglers! I really need help on this!
I’ve restarted Mystery Train island and I’ll be looking at walkthroughs so I know what to do this time
I have a very pressing question…how would you make an augustus waters poptropican
(please answer as soon as possible)
please read this is a real problem for me i was hacked by someone on here hungry bite stoal my poptropican please help i worked harder than you can imagin ( 575 credits ) please i never typed in my email and he changed my password please
Slanted Fish: You can try either asking Poptropica for help or asking the thief to return the account to you.
Hello! Does anyone know if Arabian nights island will be in episodes? I hope it isn’t because I like the full islands better.
it will, but the good thing is it gets you more credits. the bad thing is that you have to wait another month for the next episode to come out.
Why doesn’t the glider work in the new Time Tangled Island? I can’t get the Peace Medal! >.<
It didn’t work for me too even though I got the Peace Medal, and beat the island. I can’t use it to get the viking suit though. >.<
If someone friends me does that mean that there on my friend list too?
Slanted Fish: No, only people you friend yourself will be on your friends list.
Okay but this person funny hawk keeps showing on my friends list, but I haven’t made him a friend?
Samwow5 I have a question for you. Please respond.
Is it ok if i put the phc on my new blog, the spacey poptropica blog?
Slanted Fish: Sure, that would be great. 🙂
Thanks! Angry Carrot Will Put It On My Blog Soon!
Hey, im willing to trade a fact monster shirt, poptropica rope mouth, and a poptropica beard, and a free spy island guard dog costume! TRADE ME! An account, or other items and more. EMAIL me at [email protected] thx- mighty thunder
i cant want to see the pop NEWS TMARROW ITS GANNA BE OMG!!!!!!!!
LOL OMG #POPNEWS
\
I would like to join the PHB crew. Friend me. popiky2. I’m your biggest fan
Why does the chat reset sometimes?
Hey , I love this help blog so much it inspired me to make one please could you check it
out . Btw my username is lou_lou_x and looby_lou_x
____________________________________________________________________
~ HungryStar/CoolBite
(Please reply Slanted Fish)
Where did you get your mask? Is it costumize? Did you just copy it?
Slanted Fish: The white ‘mask’ is from the Vampire Girl 1 costume in the Store. 🙂
Ma new story!
Characters:
http://www.poptropica.com/avatarstudio/avatar.html?a=bQ0M2QzRiVkdWamFHNXZSR0YyWlE9PQ%3D%3D Me, Dave Wozowski(not my real name)
http://www.poptropica.com/avatarstudio/avatar.html?a=bakU5dkl3UjJobGRIUnZOams9 Ghetto Friend 1: Jake Luther
http://www.poptropica.com/avatarstudio/avatar.html?a=bcXFxUlViVUhKbGMybGtaVzUwYjJaQmJXVnlhV05oTVE9PQ%3D%3D President Thomas Lufrescus
http://www.poptropica.com/avatarstudio/avatar.html?a=bZ2xuRkNWWW05a2VXZGhjbVF4TlE9PQ%3D%3D &
http://www.poptropica.com/avatarstudio/avatar.html?a=bZ2xuRkNWWW05a2VXZGhjbVF4TlE9PQ%3D%3D Bodyguards
Was banned for attempting to help
Slanted Fish: Even though your intentions may have been good, if you’ve broken any of the chat rules, that raises red flags for mods/owners.
chatting away
um the chat doesnt work ?
what do i do after i come here?when i went to the phb christmas party thingy, it says to click on the “chat’ button on the navigational bar and i did that and i do not know what to do next.so uhhh…………what do i have to do?
Slanted Fish: Nothing else, really – the chatbox is at the top of this page. Maybe give it a moment to load. 🙂
http://www.poptropica.com/avatarstudio/avatar.html?a=bU2k5STViY0c5d2RISnZjR2xqWVRJeU53PT0%3D
Hi
when ever i click on the colored islands my game gliches
and i have to make a new one
hello everyone
hi i need help with the hiegroglyphs or however you spell that on shark tooth island
My avatar
http://www.poptropica.com/avatarstudio/avatar.html?a=bSHRYclVOWTJGeVlXMWxiR0Z1WkdOb2IyTnZiR0YwWlE9PQ%3D%3D
Shrink Ray Island Is Really Hard
Um i got a question, how do you enter the sultans chamber in arabian nights part 1 because i’ve tried alot of times but it never worked i think it only works for members
Has nothing to do with membership. For help on that island, check out our Arabian Nights Guide. 😉
Help I’m stuck on Game Show Island.
Hi! Just wanted to tell you I will give you a promo code if you subscribe to my you tube channel. The name of my channel is Leandra Gruft. Currently I have no videos because i deleted them. I will get new ones in a month. (My camera-man is slow at editing)
It won’t let me save the character I made. So now it doesn’t have an account. Here’s what it/I does:
1. I click the save button
2. I type in my desired username
3. I type in my desired password
4. I type my desired password again
5. I click OK
6. I wait for 3 seconds
7. The little text under the OK button says, “An error while connecting to database occured. Try a bit later.”
8. My brain throws up because I have tried a million gazillion times.
9. I am very TO’d with Poptropica for 20 minutes.
CAN YA FEEL ME?! ARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRGH!!!!!!!!!!!!!!!!!!!!
Y’all probably already know this, but if you go into an area with people who’s clothes/gender/hair etc. change, just go back and forth between scenes and keep doing it, you can get a free customization from the characters. Sadly, you can’t change hair or skin colour, and you can’t customize handheld items.
I actually have used this site to help me beat… most of the levels that there are today.
What I don’t understand is… why when you can “chat” on poptropica, you have to use certain answers or questions? Half the time, I don’t like any of the answers…
So that people don’t go around swearing, sharing personal info, etc etc. I can see why they did that, since it’s hard to make an efficient chat filter (proven by Club Penguin). 😛
I was playing poptropica reamls and I had some Ideas for new stuff.
1.) A colour changer for blocks (poptanium powered)
2.) wepons (to fight the pixes)
3.) mutiplayer so you can build with friends (could work the same as mutiverses)
hope I have given you some new ideas!
🙂
How do you become a PHB creator or author?
slantedfish: See the first Q&A on our FAQ page for that answer.
okay
oh i see
Am I the only one not able to load the chat? Also just saying but I’ll do free drawing requests of your Poptropicans. I really need the practice
Am I the only one not able to see the chat?
It may take some time to load the chat, and you’ll need Flash to run it (try downloading the latest version). You can also try going to the chat’s main page, xat.com/thephc.
I have checked that I have the latest Flash Player, but it’s still not loading. Is there any other way I can join the chat?
Hi poptropicans, when I go to an island and try to access my store items, it says that poptropica will dig it up soon. I have been on for about 2 years and it has always said that. I LOVE poptropica, but that is a bit long…
*It does work on older poptropica islands with the old toolbox like that of super power island.*
Thanks!
Just letting everyone know, I am taking free drawing requests. https://cheerfulxbite.wordpress.com/art-request/
hi poptropicans, I have 2 problems…
1. Even though they have already been fully released, Nabooti, Big Nate, Great Pumpkin, both Wimpy Kid Islands, Red Dragon, and Charlie+ Chocolate Factory Islands are limited to the demo version for me. It doesn’t make sense, because I have played all these Islands and completed all of the except Nabooti. What happened? Did I do something wrong? (It has been this way for over a month)
2. I posted a comment a couple days ago but I do not see it…
THANKS!!!!!!!!!!
oh, nm, here it is (my post)!
A while back, Poptropica decided to make those islands members-only, with only a demo to non-members. You can read about it here – as well as people’s opinions about it in the comments section of that post. 😛
oh, ok. Thanks. Will these islands ever be non-member? Or must I be a member to play these ever?
You’ll have to be a member to play them now. 😦 We don’t know if they will ever be available to non-members again – that’s up to the Poptropica Creators – but many, including myself, hope so.
Red Dragon is now available for all non-members to play!😀 Use iPop to get all the medallions and items from those Islands (That’s what I did).
hi everyone. I created poptropicans for the main characters in a book my friends are starting to make. Friend the usernames above, and thanks.
PS: If I was not allowed to make multiple characters, sorry, I did not know. I am just trying to promote our book. ☺
ok so I have been working on cryptids island for a while now and im in new jersey trying to get into the house, but i forgot to get the lantern in the Himalayas . i went back to the Himalayas to try to go back up and get it but the guys wont let me climb again. is there anything i can do or do i just have to give up on this island?
@thePHB team
ANy chance you can open an official forum for all Poptropica players to socialize? Like Poptropica Secret’s forum?
Hey Cheerful Bite! Between managing the blog and other parts of the Poptropica Help Network, a forum is not in our current plans, but the chat on this page is probably the best way to socialize with other Poptropicans. For a post-whenever-you-want style of communication, commenting on this blog works. If you like collaborating with other Poptropicans, feel free to help out on our wiki. 🙂
Slantedfish, I cant really friend you because I need your real user, like HPUterpop and Ylimegirl.
slantedfish: My Poptropica user is in fact slantedfish though! 😉
hey every one:)
SUP!!!!!!!!!!!
who thinks my costume is good http://www.poptropica.com/avatarstudio/avatar.html?a=bZHkzNVhSWkdGa1pIbDVlWGsz
My self fearlesspopper and my friend purple whale.met him at school but no one wants to hear about that. So anyway I like it how if you go outside the main iland and say one two three go an click enter you can see your friend! And I had myself kaden,Adam,jaylen,and syrus do one two three go.All of was in the same room!It was so exciting we screamed.so try that please and don’t forget to respond to me
Sincerely,fearlesspopper. P.s do NOT let syrus play poptropica 😄😄😄
slantedfish: Check out the Multiverse card in the Store. You can make rooms just for your friends. 😉
hey iam asking about the poptropica because
I dont get it because it is on a phone and not a computer on a phone it is small on a computer it is big.
Can’t get the stinkin “costumize everything glitch” and i’ve done it a thousand times!!!! 😦
Hello there, PHB owners. I’m wondering if I can make my own storybook section-ish kinda thing and put it on here, kind of an Adventure in Poptropica kinda thing. I don’t care if I get turned down, I have other things to do, but I just thought it would be a nice addition.
With thanks for helping me though about 8-9 islands in about 3 days,
Scratch, aka Trusty Bear
slantedfish: Sure, feel free! You can also submit stories to our PHB magazines. 🙂
Happy thanksgiving
PHB,
About 3 weeks ago, I posted that I was planning on making an Adventures in Poptropica story on here. (And Slanted Fish, thanks for the approval!)
But, sadly, I have lost all my work, so I cannot work any further. But, just as i thought all hope was lost, and I moved on to making a different story on another site, I realized… I could put the PHB Admins in my ongoing story, Life in Scratchlandia, on my Wattpad profile, @ScratchStep. So, I’m goingt ahead and self-promoting it, and hoping you guys approve!
Thanks,
– Trusty Bear
slantedfish: We’d be honored to be in your story! 🙂
I love elves on the self I want one for Christmas
i have been on google trying to find out how to pass the escape pelican rock level with out a member ship and here the answer you cant if someone pass this level without a member ship i will be surprised comepletely
slantedfish: The island will be out for non-members tomorrow, so hang in there.
I know right that one was sooooooooo hard!!!!!!!! XD
I need help on escape from pelican rock. I mistakenly filled up the cup with plaster a second time ad now I cannot get rid of it. This basically meaning that I can’t grow the sunflower and move on. Anyone know how I can get rid of it?
slantedfish: You should still be able to fill the cup with water, replacing the plaster.
Hey, PHB, I’m starting a side site that I want to grow called the Poptropica Help Island, and I was wondering if I could give you guys a shoutout. Is that OK?
slantedfish: You’re more than welcome to give us a shoutout – no need to ask! 🙂
Can somebody please help me??? I can’t get into Tesla’s room! Please help!
hahahahaha
can you make it so you can use you mouse in realms cause i can not
Raisin cookies that look like chocolate chip cookies are the main reason i have trust issues.
LOL HAHAHAHAHAHAHAHAHA OMG Im crying that soo funny
I am freaking out ever since the Creators announced the new Poptropica! I hope they’ll still update the old!
i am going to be making videos chattig in this place if you are online then you will get in my videos click on my name for my youtube channel!
i love pop but it has some problems
i want to add a poptropican asg his name is poptropica_asg
how do we find our own comments?
slantedfish: You could do a Ctrl+F search on this page and search for your name.
What i want in poptropica is…………………………………….. well a new island like a actual island!!! as in its like a music island since they’re loads of different subject on the island based on what it is! (cuz thats a whole point of an island) But its like we “can” have a music island or we can have a episodic part 2 GHD cuz the book The Weiner strikes back!, we can do the same EXACT thing just like in GHD when the comic parts popped up “out of nowhere” since a gigantic wormhole appeared but yeah I like to see a new island coming soon (AND I LIKE IT 2 BE THE EXACT SAME THING AS POPTROPICA REALMS APPEARED!!!!!!!!!!)
i have a multiverse : DVK86
*copies code* see you there Young Singer!
*Poptropica lags*
OH COME ON!
Be there eventually.
*realizes she’s four hours off*
i miss everything good. Never mind then.
It would be more better if the islands in poptropica on computers should be on the phones too because if I play poptrpopica on my computer my dad will get mad
umm wut?
so, I finished the ‘poptropicon’ episodes but in the little section where you see all the islands you completed it says I haven’t completed it yet? what do I do? I have the medallion in my items.
slantedfish: Please report it to http://poptropica.com/help so Poptropica support can help you fix it!
I just noticed that the Ancient Greek guy on the roof of the Tourism Center in Shark Tooth Island said “Time TWISTED Island” Instead of time Tangled Island. I found this funny but I hope you can fix this soon.
They aren’t the Poptropica Creators so they can’t fix that and the name for Time Tangled used to be Time Twisted island 😛
I have a question. I vaguely remember the PHB mentioning a game called Alter Ego… Not that life simulator but it was a game, I think it was multiplayer but inactive, it took place in a city and your avatar looked kind of like a Mii… Does anyone know where I can find this game, if it wasn’t just a dream?
ASG is not working for me!
ironically Mocktropica is glitches out for me, what do I do
I’m a WordPress blogger(riaswritingsblog.wordpress.com) and a Poptropican (@dawnharper08).
How to add another costume to your Costume Closet? Someone please tell me.
I don”t no. What do you mean.
I love poptropica
Multiplayer Room Code: EFU88
Please join! Thanks!
P.S. 25 min. to join. Sorry.
An hour late, harrumph XD
Something really cool is happening in the store
I have the app for Poptropica and when I’m playing Arabian nights 1st episode when I throw the smoke bomb it to distract the guards they won’t go out of the castle and then they’ll freeze and not move. But when they are frozen it won’t let me in the castle
have you tried reloading and if that doesn’t work just use your computer
this is so amazing guys you guys rock you are the best.
sarah its me faith lol lol lol
shinny shadow is cool and you guys to
I want to know something, Can I Import look again when i already imported my look on “New Player”? I have a new cool look from my pc and i wanted to import from the app. Is there a way to import again?
When is there new snapshots of the new island Really, I have an idea like battling giant mutant insects created by a virus.
RIP #lulz. You will forever be missed, Cilla.
bye bye #lulz . I am so very sorry for crashing it. RIWIE (rest in wow and I emojis)
I meant 1 emoji’s not I
dose any body want to chat
if you want to chat.. join the phc!
how do you make friends
can you really contact people on poptropica and can you make a knew person and knew clothes.
how do you make friends of this
Will they be adding any of the older islands to the mobile version?
hi im just saying hi ppl